Frequently Asked Questions
Our service is guaranteed to make you, your staff, your employees, and customers happy! If not, let us know and we'll make it right!
How long has ALC Cleaners been in business? We have been in business since June of 2015.
Do you clean residential? We only clean move-in/move-out residential requested by business owners or landlords who either own the building or are renting living space.
What areas do you serve? We service Ozaukee and Washington counties of Wisconsin.
What type of clients do you normally serve? We provide cleaning services for schools, banks, auto services, manufacturers, warehouses, nursing homes, etc. We also provide post-construction final cleanup for the above-mentioned areas plus areas outside those locations if within our ability to do so.
*We do not wash carpets, strip floors, or clean exterior windows.
How much does it cost to clean an office or a school? An estimate is required so that we can calculate variables that may have an effect on pricing such as: who will provide the supplies, the equipment, how many days is cleaning needed, how much cleaning is needed, and so forth.
Do you require down-payments or long-term contracts? We ARE a monthly PRE-PAY, no long-term contracts cleaning company. This means that you pay in advance for each month and if you don't like our service, you simply cancel for the next month. If you know you are going to need us for an entire year or more, we do have you sign a contract and we include some days off for our staff, but you can still cancel at the end of any month prior to your next billing date. We just ask for a heads-up notice a few weeks in advance.
We DO invoice our customers mid-way between each month prior to the end of the month. Due dates may differ each month to allow for bank processing.
Post-construction and one time cleaning services are the ONLY exceptions to our prepay billing, however; these types of accounts may require a sizeable down payment to allow for us to acquire the supplies needed to do the job and pay our hired help on time.
Please note: WE DO NOT do business with 3rd party companies, individuals, or websites that try to make businesses like ours pay them for clients (ie. Home Advisor, Yelp, etc.) All of our business and marketing is geared towards face-to-face relationships in our local area of southeastern Wisconsin only.
What Makes Us Unique
When you hire us to clean your building, new build, or remodel, we will do our best to clean up any mess that involves dusting, wiping, vacuuming, and mopping. We will lock up if you need us to, and we will leave your place cleaner than it was before we showed up.
"We've been in business since 2015 and have over 30 years cleaning experience and over 5 years security and loss prevention experience."
Please note that we do final clean up after construction too! However, post-construction clean up is different than maid service. We clean up after the construction crew but we do not clean personal items an belongings that require a maid service. We use our own discretion for such items to protect both our employees and your valuables.
Our cleaners do the best they can with the instructions they have been given to them by the General Contractor.
"We clean executive apartments, senior apartment complexes, and all common areas for all types of businesses, schools, churches, banquet halls, and shopping centers."
We also offer move-in/move-out cleaning for business and residential with some exceptions. Sorry, we do not offer carpet steam cleaning at this time. Please message us for a quote.
If you like to know more, we'd love to stop by and discuss your needs. New clients are encouraged to use our coupon below:
Our team is taught to be quite yet friendly, professional and courteous, honest and trustworthy. You can count on our team to give you fast and friendly service each time, every time.
Whether you need us during the day or in the evening, we have several spots available for cleaning. We can clean during your workplace hours or after. Let us know which works best for you!
NO LONG TERM CONTRACTS
We are a monthly prepay subscription cleaning service. This allows us to get any cleaning supplies or equipment, such as new vacuum filters or hoses, before we start cleaning each month. No hassle cancelling your service. Just let us know a week before the next month of cleaning.